Please note that the production of our handmade shoes requires meticulous craftsmanship and attention to detail. As such, the production process typically takes between 15 to 20 days from the date of order placement. We believe in delivering exceptional quality and ensuring that each pair of shoes meets our high standards of craftsmanship before being shipped to you. We appreciate your patience and understanding as we strive to create beautiful and personalized footwear that you'll love to wear. If you have any questions or need further assistance regarding your order, please don't hesitate to contact us.
At Gambardella The Dapper, we want you to be completely satisfied with your purchase. That's why we offer a hassle-free returns policy within 7 days of receiving your order. If for any reason you are not satisfied with your handmade shoes, you may return them for a full refund or exchange, provided that the items are in their original condition, unworn, and with all tags attached.
To initiate a return, simply contact our customer service team within 7 days of receiving your order. We will guide you through the return process and provide you with a return authorization and shipping instructions.
Once we receive your returned items and verify their condition, we will process your refund or exchange promptly. Refunds will be issued to the original payment method used during checkout.
We value your satisfaction and strive to make your shopping experience with us enjoyable and worry-free. If you have any questions or need assistance with your return, please don't hesitate to contact our customer service team.
Thank you for choosing Gambardella The Dapper. We look forward to providing you with exceptional service and quality products."